Evergreen Marine Limited
Network Installation and Configuration
Hill Newton are a specialist employment agency based in the City. Their IT system comprises 3 servers:
In addition there are 10 workstations and 3 HP printer/scanners.
Their Internet connectivity is provided by a router/firewall that includes WiFi. It also acts as a VPN server to the office. A Layer 2 managed switch provides connectivity for all the above devices as well as IP telephony.
DataSafe have been providing Hill Newton with its RemoteSafe secure offsite data backup services for a number of years.
Hill Newton felt that they were not receiving the level of support for their IT system from their existing supplier. There was too much downtime/lack of facilities and long term issues that could not be resolved. When there was a major Exchange problem that the existing support could not sort out, DataSafe were called in. We rebuilt the server and installed a SSL (secure identity) certificate. Consequently Hill Newton asked DataSafe for a proposal to take over all their IT support and duly accepted such.
After discussion with the management about their objectives, DataSafe conducted a full survey of the IT system. This resulted in the following actions:
With the system running smoothly DataSafe continue to monitor the Hill Newton IT system on a daily basis, ensure patching is up date and quickly sort out any problems that arise – usual remotely, but with on-site visits when necessary.